PrimeSoul
PrimeSoulWeb Solutions
PrimeSoul
PrimeSoulWeb Solutions
Support

Your Site, Always Sharp

Websites aren't set-and-forget. We provide ongoing updates, security patches, performance monitoring, and priority support so your site stays fast, secure, and relevant.

The Problem

Neglected Websites Break Down

An unmaintained website is a liability. Outdated software creates security vulnerabilities, broken features frustrate users, and degrading performance hurts your Google rankings.

Security vulnerabilities from outdated dependencies
Broken features that nobody noticed until a customer complained
Slowly degrading performance that's invisible until it's critical
No backup strategy — risking total data loss
No one to call when something goes wrong at 2 AM
Our Solution

Proactive Care, Not Reactive Firefighting

We monitor, update, and optimize your website continuously. You focus on your business — we handle the technical side.

Monthly dependency updates and security patches
Automated daily backups with disaster recovery plan
Uptime monitoring with instant alerts for downtime
Performance optimization and speed checks every month
Content updates and minor feature additions
Domain registration and hosting management
Priority support with guaranteed response times
What's Included

Everything You Need

Monthly Updates

Regular dependency updates, bug fixes, and content changes to keep your site current.

Security Patches

Proactive vulnerability scanning and immediate patching of security issues.

Uptime Monitoring

24/7 monitoring with instant alerts if your site goes down, and rapid response.

Priority Support

Direct line to your development team with guaranteed response times.

Performance Checks

Monthly Lighthouse audits and Core Web Vitals monitoring with optimization.

Daily Backups

Automated backups with easy restoration, so you never lose data.

Domain & Hosting

We handle your domain renewals and server management automatically.

Why Choose PrimeSoul

Peace of mind knowing your site is monitored 24/7
No surprise downtime or security breaches
Consistent performance and speed improvements
Always-current content and features
Priority access to development resources
Predictable monthly costs — no surprise bills
Our Process

How It Works

01

Site Audit

We assess your current site health, identify vulnerabilities, and create a maintenance plan.

02

Setup Monitoring

We configure uptime monitoring, error tracking, and automated backup systems.

03

Ongoing Care

Monthly updates, security patches, and performance optimization on a predictable schedule.

04

Monthly Reports

Transparent reports showing uptime, performance metrics, and work completed.

Technologies We Use

VercelUptimeRobotSentryGitHub ActionsLighthouse CI
FAQ

Common Questions

What's included in the maintenance plan?

Monthly updates, security patches, uptime monitoring, daily backups, performance checks, and up to 2 hours of content/feature changes per month. Domain and hosting management are also included.

How much does maintenance cost?

Plans start at ₹999/month for basic monitoring and updates. Premium plans with priority support start at ₹2,499/month.

What's the response time for issues?

Critical issues (site down): within 1 hour. Non-critical issues: within 24 hours. Feature requests: within 48 hours.

Do you manage domains and hosting?

Yes! We can register domains on your behalf and handle all hosting setup, renewals, and configurations so you don't have to deal with technical setups.

Can I cancel anytime?

Yes, maintenance plans are month-to-month with no long-term contracts. You can cancel with 30 days notice.

Keep Your Website Running Perfectly

Choose a maintenance plan that fits your needs and never worry about your website again.